How does stress affect my organisations turnover?

by Janine | Jul 6, 2017 | Change consultant, Stress management

Did you know? – Your amazing workforce are your biggest asset and commodity. Your staff are the nuts and bolts of what drives your business to success! Your biggest showcase isn’t the latest marketing strategy, or a highly visible presence on social media, or a...

Work in a call centre? – are staff productive?

by Janine | May 26, 2017 | Change consultant, Workshops

Any type of work where customer focus is speaking to people on the telephones to either resolve problems or issues, or to sell people stuff can be an extremely demanding position. You are on the end of a phone, someone at the other end either may not want to be...

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